Telephone banking

Phone Banking

Make one quick call: Banking by phone is so convenient whether you speak to our friendly team or use our 24-hour telephone banking service (subject to planned maintenance periods).

Use our 24-hour automated service:
-Check your balance
-Make payments to friends and family
-Pay credit and store card bills
-Transfer money between accounts

Their interactive voice response service gives you the freedom to do simple banking transactions 24 hours a day, 365 days a year. So if you want to check your account balance in the middle of the night, you can. If you're an HSBC Advance or HSBC Premier customer and still need further information or assistance, we'll give you the option to speak to one of our customer service representatives, regardless of what time you call.

Call our customer service team:
-Check your balance
-Make payments
-Pay bills
-Transfer money between accounts
-Set up standing orders
-Update your details
-Ask about other HSBC products
-Make general enquiries
If you want to speak to a member of our friendly team, we're here from 8am to 10pm every day to help you manage your account.